Patching Windows vCenter to 6.0 Update 3d (Error code 3010)

As you may be aware, VMware has released patches for the latest security vulnerabilities. There’s patches for both ESXi and vCenter. A client reached out to me asking if I could apply these patches for them. The client has a rather small infrastructure with two sites, two Windows vCenters and few hosts per site. The host updates installed rather easily (I used VUM for this). vCenter however, was a different story.

While I wish they were using the vCSA, they aren’t there yet. I mounted the ISO and began the installation. It was going well for about 15 minutes and then I received the following error :

vmware-windows-vcenter-error3010

The log file generated was quite large and wasn’t exactly very helpful. It turns out, VMware has a KB article to address this issue : https://kb.vmware.com/s/article/2149266

kb-resolution

I followed the article and under the resolution section, I noticed it said to open Process Explorer and review for DLLs that may be locked prior to the installation. I wasn’t able to find any of the DLLs locked but my installation was still failing. I ended up performing the following steps (some from the KB article) :

*Verify you have a known good backup of vCenter*

*Perform a snapshot of the vCenter server (regular snapshot, don’t check any boxes)*

  1. Stop all VMware services in services.msc
  2. Go to C:\Program Files\VMware\vCenter Server\
  3. Backup the jre folder.
  4. Performing step 7 in the KB article – delete all contents in the jre folder except for those two files:
    1. C:\Program Files\VMware\vCenter Server\jre\bin\libvecsjni.dll
      C:\Program Files\VMware\vCenter Server\jre\lib\ext\vmware-endpoint-certificate-store.jar
  5. Retry your vCenter installation.

I hope someone finds this helpful.

 

 

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